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Warranty Information

Warranty Information

Bob Ore (Blue Collection) provides a straightforward warranty that is processed in the most hassle-free way possible.

Style No:

Purchase Date:

If there is no style no and purchase date metioned on the warranty card, please keep your purchase invoice with your as an evidence.

30-Day Money-Back Guarantee for Any Reason

Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in Bob Ore’s warehouse for inspection, the refund process will begin.

  • Returns must include all accessories
    ● Items must include original packaging
    ● For non-quality related warranty claims, buyer is responsible for shipping costs
    ● For non-quality related warranty claims, Bob Ore Blue Collection refunds the cost of the product itself
    ● Returns may be rejected if items do not meet the above requirements

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One Year Warranty Claims for Quality-Related Issues

All quality-related defects on items sold directly by Bob Ore or Bob Ore authorized resellers are covered by a one-year warranty, starting from the date of purchase. All products can be warrantied present to the offline store with the purchase proof or warranty card.

Bob Ore’s limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.

For quality-related warranty claims, items will be repaired or replaced with a factory refurbished model of equal value when necessary.

You are beautiful
your bag should be too

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