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FAQs

FAQs

1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Orders typically process within 48hours (Monday-Friday) and transit time is typically 5-30 days.

2. HOW DO I TRACK MY ORDER?

We've actually made this super simple! You can refer to this URL: https://www.17track.net to see the status of your order.

3. HOW DO I RETURN SOMETHING?

Bob-ore is happy to accept returns on all merchandise within 3 days of receipt. We also accept exchange within 7 days of receipt. Sorry, shipping and handling fees are not refundable on returns. Unfortunately, without exception, Bob-ore cannot accept returns on used or damaged merchandise. For additional information, please see our returns policy. 

4. HOW DO I USE A COUPON CODE?

Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the check-out process. There will be a box to enter your code on the checkout page, then just click ”apply”. Please note that only one promotion code can be entered for a given order from Bob-ore. Coupon code cannot be used on orders already placed.